Terms of service

Terms of Service

Welcome to PetPollo. By accessing or using our website, you agree to the following terms and conditions.

Use of Our Website

You agree to use this website only for lawful purposes and not to misuse or interfere with its operation.

Products and Pricing

We strive to ensure all product descriptions, images, and prices are accurate. However, we reserve the right to correct errors, update information, or cancel orders if incorrect pricing or product information is displayed.

Orders

We reserve the right to refuse or cancel any order for reasons including product availability, suspected fraud, payment issues, or pricing errors.

Payments

All payments are securely processed through Shopify's supported payment providers. We do not store your payment information.

Shipping

Delivery times are estimates and are not guaranteed. Delays caused by shipping carriers, customs, weather, or other circumstances beyond our control may occur.

Returns and Refunds

Please refer to our Return & Refund Policy for complete details regarding returns, exchanges, and refunds.

Intellectual Property

All content on this website, including logos, text, images, and graphics, is the property of PetPollo and may not be copied or used without permission.